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 Home  »  Terms and conditions Terms and Condition

Users of agree that their access to and use of
are subject to the terms and conditions set forth in this notice and to applicable laws. Any such access or use is
undertaken at the user's own risk.

1. Order

In order to place an order to purchase a product from, you will just have to complete
an online form to register with us. Please ensure that the information you provide are correct.

Once the registration is confirmed, you will be able to choose one or several products from our website.
Then, you will just have to confirm your choice and your payment type, and to accept this

Please note that we reserve the right to terminate accounts, remove or edit content, or cancel
orders at our discretion. If we cancel an order, it will be without charge to you.

2. Confirmation

Once your order is placed, we will send you an email confirming the receipt of your order and
containing your order number. If we cannot deliver the products, we will inform you as soon as
possible by email, your order will then be immediately canceled, and your payment refund.

3. Price

Our products prices are quoted in pound, inclusive of VAT.

When you order goods from, for delivery outside of France, you may be subject to import
duties and taxes, levied once the package reached the specified destination. These duties and
taxes, as well as any additional charges related to customs, must be borne by you.

The delivered products remain our property until full payment of all amounts owing to us has been made.

4. Payment

The products are payable by credit card, Visa, Mastercard. All transactions are secured by the
technology SSL. 3D secure

5. Delivery

We only deliver to United Kingdom. The products are delivered to the delivery address mentioned in the register form.The products are sent through packages . Delivery charges will be automatically calculated at the confirmation page of your order.

6. Returns

Consumers have the right to withdraw from the purchase of a product from our website within
seven working days from the delivery date. If you are willing to, you should respect the following

  • ensure that you are respecting the seven-working-days period;
  • request a return code from us (specific icon on our website) and fulfill completely and accurately the return form*;
  • once you obtain your return code, return the product(s)**, with a copy of the invoice, to the
    following address: PFP international, 28 bis rue de Montreuil 75011 PARIS – France, through
    the same process of delivery as you received the product, and mention, as visible as possible, the
    return code;
  • the returned product should be intact and in saleable condition with its original packaging
    and barcode. Please note that we cannot accept the return of products that have been opened or
    used or that are damaged, or if the return code is not mentioned.

    * Your request for a return code may be refused in particular under the following circumstances:
  • you have not respected the seven-days period between the delivery date and your return
    code request;
  • you are acting as a professional, and not as a consumer.

    ** Please remember to ask the post office for your proof of posting certificate and retain it for your
    reference. The post office will provide you with a parcel tracking reference. Please note that you
    will be responsible for the delivery charges and the costs of returning the items to us, unless we
    delivered the item to you in error, or if the item is damaged when you received it.

The refund will be made, if possible, through credit card refund directly on your bank account.If you experience any difficulties with the online returns process please contact us (see Contact Us).

7. Personal data

PFP International collects your personal data when you complete online forms on the website to register with us or to place an order with us. In addition, whenever you use our
website, we collect information about the way in which you use the site. We use this information only in order to customize the site to suit your preferences, to fulfill any orders you place and to allow us to compile anonymous management and statistical information about the site and about our services.

We do not supply your details to any third parties for marketing purposes.

We use your information in accordance with the Data Protection Act. This gives you certain rights
in relation to the information which we hold about you, including a right to request a copy of the
information. If you would like a copy, or have other queries in relation to this privacy statement,
please contact

8. Copyright

Any content available on the website, as well as the website itself, may only be accessed for
internal and non commercial use. You may not copy, perform, publish, modify, transfer, create
derivative works from, commercially exploit or otherwise use in whole or part any content, software,

products or services from this website. You may not delete or alter in any way any copyright,
trademark, intellectual property or other legal notices from any part of this website.